AGIMO Business process interoperability for Government Agencies

Nice to see the recent release by AGIMO of their reference paper for business process interoperability across Australian Governmemt Agencies. I've been deep in some Business process management work recently, mapping out core and generic processes for one particular agency as part of a larger BP improvement exercise, and focusing on how generalisable many of those processes are. When you apply that same framework approach of identifying what is unique vs generalisable across agencies, there are certainly many constituent facing proceses that can be dramatically improved as part of e-government and business continuity management. Love to see how much take-up their new publication gets as I move towards thinking about how best to apply their approaches in Health Care delivery and e-government service delivery myself.